Questions About Your Account Terms
You confirm you meet the legal age requirement for your region and that all information you provide is accurate. We'll verify your identity before your first withdrawal. Once verified, your JazzCash, Easypaisa or Raast deposits are live and you can access the full lobby.
You can update your mobile number, email and payment method through Account Settings. Some details like your legal name or national ID may require support verification for security. Contact us if you need to amend registered information.
Deposits via JazzCash, Easypaisa or Raast are processed in seconds and credited to your wallet. Withdrawals are subject to account verification and are processed within one business day. Minimum and maximum limits apply per transaction and are shown in your Wallet.
Payouts follow the rules of the game you played. If you win, your reward goes into your account wallet immediately. Withdrawal of your winnings follows the same rules as any other withdrawal and is processed once verified.
Yes, if you breach these terms—such as using someone else's payment method, creating multiple accounts, or attempting fraud—we may suspend or close your account. We'll notify you of the reason. You can dispute account closures through the complaint process.
We collect your name, contact details and payment information to verify your identity and process deposits. This data is encrypted and shared only with payment processors like JazzCash, Easypaisa and Raast where necessary. You can request a data copy or deletion within legal limits.
Contact our support team with your account ID and specific concern. If you believe a game result is unfair or a policy was applied incorrectly, file a complaint through the Account menu. We respond to disputes within 5 business days.
